INTRODUCTION

The Äteen Policies and Procedures govern your rights as a Äteen Independent Business Partner. You should familiarize yourself with the contents of these Policies and Procedures, and any questions you may have regarding the Policies and Procedures should be directed to the Äteen Customer Service staff.

a. Policies and Compensation Plan Incorporated into Business Partner Agreement: These Policies and Procedures, in their present form and as amended from time to time by Äteen Nutrients Pvt Ltd., or any Äteen Affiliate, (hereafter collectively "Äteen" or the "Company"), are referred to in the Äteen Independent Business Partner Agreement. Where these Policies and Procedures are incorporated into the Äteen Independent Business Partner Agreement by specific reference, these Policies and Procedures constitute an official part of that agreement.

Where these Policies and Procedures are not specifically incorporated into that agreement, they nevertheless reflect the official position of Äteen concerning the terms thereof, and any violation of these Policies and Procedures may constitute a breach of an Independent Äteen Business Partner’s obligations under that agreement, subjecting the Business Partner to the termination provisions of the agreement. Hereafter, when the term "Agreement" is used, it collectively refers to the mutual obligations between Äteen and the Independent Äteen Business Partners as evidenced in the Application and Agreement, these Policies and Procedures, the Äteen Global Compensation Plan, and (when applicable) the Äteen Business Entity Application.

It is the responsibility of each Business Partner to understand and adhere to the most current version of these Policies and Procedures. When sponsoring a new Business Partner, the sponsoring Business Partner should help the new Business Partner applicant to understand this ongoing obligation.

b. Purpose of Policies: Äteen produces innovative products and markets those products through Independent Business Partners. Äteen invests heavily in providing marketing materials, developing brand value for the Company and developing Business Partner compensation systems. Still, the success of the Company and the success of Business Partners is ultimately dependent upon the integrity of the individual men and women who market the products. Because Äteen Business Partners are independent business enterprises, Business Partners have broad latitude in how they choose to operate and to determine the times and methods of their work. Notwithstanding this independence, Äteen reserves a contractual right to protect its intellectual property, to prevent unsupportable product claims, and to preserve the integrity of its business model. These Policies and Procedures are designed to accomplish this. Because you may be unfamiliar with many of these standards of practice, you must read and abide by the Agreement. If you have any questions regarding any policy or rule, do not hesitate to seek an answer from anyone in your upline or Äteen.

c. Changes to Business Partner Agreement: Äteen may amend the Independent Business Partner Agreement in its sole and absolute discretion. By signing the Independent Business Partner Agreement, a Business Partner agrees to abide by all amendments or modifications that Äteen elects to make. Amendments shall become effective upon publication of notice of those amendments in published Äteen materials or the Back Office. The Company will make available to all Business Partners a complete copy of the amended provisions by one or more of the following methods: (1) posting on the Company's official website; (2) electronic mail (e-mail); (3) inclusion in Company periodicals; (4) inclusion in product orders or bonus checks; or (5) special mailings. The continuation of a Business Partner's Äteen business or a Business Partner’s acceptance of bonuses or commissions constitutes acceptance of any amendments.

d. Delays: Äteen shall not be responsible for delays or failures in the performance of its obligations when performance is made commercially impractical due to circumstances beyond its control. This includes but is not limited to, strikes, labour difficulties, riots, fire, death, forces of nature, supply shortages, or government decrees, judgments or orders.

e. Policies and Provisions Severable: If any provision of the Agreement, in its current form or as may be hereafter amended, is found by any court of competent jurisdiction to be invalid or unenforceable for any reason, only the invalid portion(s) of the offending provision shall be severed and the remaining terms and conditions shall remain in full force and effect and shall be unaffected thereby.

f. Waiver: Äteen never gives up its right to insist on, and enforce, compliance with the Agreement and the applicable laws governing the conduct of a Business Partner. No delay or failure by Äteen to exercise any right or power under the Agreement or to insist upon strict compliance by a Business Partner with any obligation or provision of the Agreement shall constitute a waiver of Äteen's right to demand exact compliance with the Agreement. The waiver by Äteen can be affected only in writing by an authorized officer of the Company. Äteen's waiver of any particular breach by a Business Partner, or Äteen's waiver of any particular provision of the Independent Business Partner Agreement or these Policies and Procedures shall not affect or impair Äteen's rights concerning any subsequent breach, nor shall it affect in any way the rights or obligations of any other Business Partner. Any delay or omission by Äteen in exercising any right arising from a breach by a Business Partner shall not be deemed to be a continuing waiver, nor shall it affect or impair Äteen's rights as to that or any subsequent breach thereof.

The existence of any claim or cause of action of a Business Partner against Äteen shall not constitute a defence to Äteen's enforcement of any terms or provisions of the Agreement or these Policies and Procedures

2. BECOMING AN INDEPENDENT BUSINESS PARTNER

a. Requirements to Become an Independent Business Partner: To become a Äteen Independent Business Partner, each applicant must:

• Be of legal age at the date of application submission and meet all other requirements by law to enter into a contract;
• Provide true and accurate information regarding identity and location of residence as the Company may require from time to time.
• Submit a properly completed (electronic or physical) Business Partner Application and Agreement to Äteen or provide complete information; and;
• Pay the applicable enrollment fee to purchase the Starter Pack selected by the Business Partner.
• Provide a unique identifying number for tax or business purposes as issued by the country where the Business Partner is applying for Äteen membership.

The Company reserves the right to reject any applications for a new Business Partner or renewal applications and may do so in its sole and absolute discretion

b. New Independent Business Partner Registration: New Business Partners must be sponsored online at Äteen's official websites or at the Sponsor's replicated Äteen website.

c. Business Partners Benefits: Once the Business Partner Application and Agreement has been accepted by Äteen, the Business Partner is eligible to participate in the Äteen Global Compensation Plan. As permitted by local law and Company policy for your location, these benefits include the right to:

• Purchase Äteen products at the Business Partner price;
• Be paid the applicable commissions and bonuses as outlined in the Äteen Global Compensation Plan;
• Participate in any promotions, incentive programs or other contests as announced by Äteen from time to time;
• Enroll or sponsor other individuals as Customers or Business Partners into the Äteen business;
• Receive periodic Äteen literature and other Äteen communications;
• Participate in Äteen-sponsored support, service, training, motivational and recognition functions, upon payment of appropriate charges, if applicable.

d. Term of Agreement: The Independent Business Partner Agreement term shall begin on the date of acceptance by Äteen, and continue thereafter until cancelled as provided for herein or in the Independent Business Partner Agreement.

3. OPERATING YOUR ÄTEEN BUSINESS

a. Adherence to the Äteen Global Compensation Plan: Business Partners shall not offer the Äteen opportunity through or in combination with, any other system, program, or method of marketing other than that specifically outlined in official Äteen literature, or in any way vary from the exclusive use of Äteen's official forms. Business Partners shall not require or encourage participation in Äteen in any manner that varies from the program as outlined in official Äteen literature. Similarly, Business Partners shall not require or encourage others to make any purchase from, or payment to, any individual or other entity to participate in the Äteen Global Compensation Plan other than those purchases or payments identified as recommended or required in official Äteen literature.

b. Advertising In General: All Business Partners shall safeguard and promote the good reputation of Äteen and its products. The marketing and promotion of Äteen, the Äteen opportunity, the Global Compensation Plan, and Äteen products shall be consistent with the public interest and must avoid all discourteous, deceptive, misleading, unethical or immoral conduct or practices.

c. Identification of Rank: All Business Partner marketing materials, whether in print or electronic media, must clearly and correctly state the Business Partner rank according to the currently published ranks awarded by Äteen. Use of any deceptive or unauthorized rank or title is a violation of the Independent Business Partner Agreement and these Policies and Procedures. For example, Diamond is a currently acceptable rank designation. Diamond RVP or Diamond Manager are not as they improperly include additional designations that are not recognized or awarded by Äteen.

d. Business Reputation: To promote both the products and the tremendous opportunity Äteen offers, Business Partners must use the sales aids and support materials produced by Äteen. In the alternative, the Business Partner may develop their own sales aids and support materials if the Business Partner obtains written approval and authorization from Äteen to comply with the vast and complex legal requirements of national and local laws. Violation of this policy (including unauthorized Internet advertising) not only constitutes a material breach of the Agreement, but it endangers the Äteen opportunity for all Business Partners.

e. Business Partner Meetings: Business Partners shall not conduct any meeting, or use any Äteen facility provided for Business Partner meetings, to promote products or services from any non- Äteen company, or to promote any religious, social or fraternal organization or group. All presentations at any Business Partner meetings shall be in conformance with local laws and regulations.

f. Sponsorship and Placement Restrictions: All spouses, domestic partners, or others who are cohabitating in a mutually recognized relationship must be sponsored and placed directly to each other in the same downline (direct in both the sponsor and placement tree). These individuals may not be crosslined, nor may they be placed so that another Business Partner is between them unless otherwise approved in writing by Äteen.

g. Spamming and Unsolicited Mass Communications: Except as provided in this section, Business Partners may not use mass e-mail distribution, unsolicited e-mail, or "spamming" relative to the operation of their Äteen businesses. The terms "unsolicited e-mail" mean the transmission via telephone facsimile or electronic mail, respectively, of any material or information advertising or promoting Äteen, its products, its compensation plan or any other aspect of the company which is transmitted to any person, except that these terms do not include e-mail: (a) to any person with that person's prior express invitation or permission; or (b) to any person with whom the Business Partner has an established business or personal relationship. The term "established business or personal relationship means a prior or existing relationship formed by a voluntary two-way communication between a Business Partner and a person, based on: (a) an inquiry, application, purchase or transaction by the person regarding products offered by such Business Partner; or (b) a personal or familial relationship, which relationship has not been previously terminated by either party.

h. Telemarketing: Except as more specifically restricted by local law, Business Partners must not engage in telemarketing relative to the operation of their Äteen businesses. The term "telemarketing" means the placing of one or more telephone calls to an individual or entity to induce the purchase of a Äteen product or to recruit them for the Äteen opportunity. "Cold calls" made to prospective Customers or Business Partners that promote either Äteen's products or the Äteen opportunity constitute telemarketing and are prohibited.

Notwithstanding the foregoing, a Business Partner may place telephone call(s) to a prospective Customer or Business Partner (a "prospect") under the following limited situations:

• If the Business Partner has an established business relationship with the prospect. An "established business relationship" is a relationship between a Business Partner and a prospect based on:
• The prospect's purchase, rental, or lease of goods or services from the Business Partner within the twelve (12) months immediately preceding the date of a telephone call to induce the prospect's purchase of a product or services: or
• A financial transaction between the prospect and the Business Partner within the twelve (12) months immediately preceding the date of such a call.
• The prospect's personal inquiry or application regarding a product or service offered by the Business Partner within the three (3) months immediately preceding the date of such a call.
• If the Business Partner receives written and signed permission from the prospect authorizing the Business Partner to call. The authorization must specify the telephone number(s) which the Business Partner is authorized to call.
• Business Partners may call family members, personal friends, and acquaintances. An "acquaintance" is someone with whom a Business Partner has at least a recent first-hand relationship (i.e., the Business Partner recently personally met him or her). Bear in mind, however, that if a Business Partner makes a habit of "card collecting" from everyone he or she meets and subsequently calling them, local law may consider this a prohibited form of telemarketing. Thus, if Business Partners engage in calling "acquaintances", the Business Partner must make such calls on an occasional basis only and not as a routine practice.

i. Business Partner Websites: Except as provided in this section and section (j) below, if a Business Partner desires to utilize an Internet web page or website to promote his or her Äteen business, no Business Partner may independently design a website that uses the names, logos, or product descriptions of Äteen or otherwise promotes (directly or indirectly) Äteen products or the Äteen opportunity. All images on the Business Partner website shall be from the official downloads section for such Business Partner, and the site shall identify the Business Partner name, and contact information and contain the term “Äteen Independent Business Partner”. National and local laws regarding the Internet, including promotional web are complex. Violations of the law by Business Partners may subject Äteen to possible regulatory enforcement actions that could jeopardize the company and all Business Partners' businesses. Accordingly, Äteen strongly encourages all Business Partners to utilize the company's self- replicating web site. These web sites are developed and maintained by Äteen to ensure that they comply with all applicable areas of law. Äteen may allow a Business Partner to develop his or her own web site as long as certain conditions are met. These include:

• A Business Partner must submit a Request for Authorization of an Independent Web Site in writing prior to the creation of his or her web site. Requests for Authorization should be sent to the Compliance Department. Authorization for an independent web site is in the sole and absolute discretion of Äteen
• In addition, the Business Partner shall pay the cost of any legal review that is necessary for the Business Partner’s independent web site.

In the event that Äteen concludes that the proposed independent web site is not acceptable, it will inform the Business Partner that the site must be modified, and that approval will be withheld until such modifications are made. No Business Partner may make his or her independent web site available to the public until he or she receives written approval from Äteen. No changes or modifications may be made to the authorized web site, subject to the following:

The Request for Modification must specifically indicate each and every change or addition a Business Partner desires to make. Changes may not be published to the web site until the Business Partner receives approval, in writing, from Äteen.

j. Business Partner Websites and Online Sales: Business Partners may only conduct online sales through a Business Partner website with the approval of the Äteen Corporate Office. Any Business Partner granted such permission shall strictly comply with the following restrictions:

• Products may not be sold for less than the currently published Business Partner wholesale price;
• Business Partners may not link to an online site such as eBay, Amazon or a similar online retailer;
• Business Partners may not offer products for sale in any Country where Äteen is not officially open, and the identification of a Country as officially open shall be at the sole and absolute discretion of Äteen;
• Business Partners must use approved company images and assets as identified in the Back Office downloads section;
• Business Partners may not sell any other products either separately or combined with any Äteen products, unless otherwise approved in advance in writing by Äteen.
• The URL must contain the phrase “ateendist,” “ateenteam” or “Independent Business Partner” together with some other unique identifier for the Business Partner. No product names, countries, markets or territories may be included in the URL. By way of example, the URL www.wellnessateendist.com or www.healthyateenteam.com would be acceptable. The URL www.ateengermany.com would not. All images posted to a Business Partner Website that relate to Äteen products must be officially approved Äteen images and assets obtained from the Back Office
• Äteen reserves the right at accept, deny, approve, or revoke any proposed Business Partner website in its sole and absolute discretion.

k. Domain Names and E-Mail Addresses: Business Partners may not use or attempt to register any of Äteen's trade names, trademarks, service names, service marks, product names, the Company's name, or any derivative thereof, for any Internet domain name. Nor may Business Partners incorporate or attempt to incorporate any of Äteen's trade names, trademarks, service names, service marks, product names, the Company's name, or any derivative thereof, into any electronic mail address.

• Any e-mail address that uses the Äteen name, must include “Äteendist,” “Äteenteam,” “Independent Business Partner” and some other identifier. For example, shyam.äteendist@gmail.com or shyam.äteenteam@gmail.com would be acceptable.
• If “Äteendist,” “Äteenteam” or “Independent Business Partner” is included in the e-mail address, the signature line of the email address must also contain the name of the Business Partner and the words “Äteen Independent Business Partner” or “Äteen Independent Business Partner Team”.

l. Social Media Accounts: If Äteen is to be used in Social Media, any usernames or page names that have Äteen in them must contain “Äteendist,” “Äteenteam” or “Independent Business Partner” in them. No other variations will be accepted. Usernames may not have Äteen by themselves, or any Äteen specific product or trade names such as “Nutriana”, “Tresor”, “Schlank”, etc. No product names, countries, markets or territories can be included. All images posted to a social media account related to Äteen products must be officially approved Äteen images and assets obtained from the Back Office

m. Business Cards: All business cards must contain the Äteen Independent Business Partner logo. The Business Partner shall not have any reference or content on the card that would reasonably lead a person receiving such card that the Business Partner is an employee of Äteen. If the Business Partner chooses to publish his or her rank on the business card, any such rank designation must be accurate.

n. Trademarks and Copyrights: Äteen will not allow the use of its trade names, trademarks, designs, or symbols by any person, including a Äteen Business Partner, without its prior, written permission. Business Partners may not produce for sale or distribution any recorded company events and speeches without written permission from Äteen; nor may Business Partners reproduce for sale or for personal use any recording of company-produced audio or video tape presentations

o. Media and Media Inquiries: Business Partners must not attempt to respond to media inquiries regarding Äteen or its products or with regard to Äteen in respect of their independent Äteen business. All inquiries by any type of media that involves Äteen in any respect must be immediately referred to Äteen's Public Relations Department. This policy is designed to assure that accurate and consistent information is provided to the public as well as a proper public image.

p. Bonus Buying:: "Bonus buying" includes: {a) the sponsoring of individuals or entities without the knowledge of and/or execution of an Independent Business Partner Application and Agreement by such individuals or entities; {b) the fraudulent sponsoring or enrollment of an individual or entity as a Business Partner or Customer; {c) the sponsoring or attempted sponsoring of non- existent individuals or entities as Business Partners or Customers {"phantoms"); or {d) the use of a credit card by or on behalf of a Business Partner or Customer when the Business Partner or Customer is not the account holder of such credit card. Bonus buying constitutes a material breach of these Policies and Procedures, and is strictly and absolutely prohibited.

q. Business Entities: A corporation, partnership or trust (collectively referred to in this section as a "Business Entity") may apply to be a Äteen Business Partner by submitting its Certificate of Incorporation, Partnership Agreement or trust documents, (these documents are collectively referred to as the "Entity Documents") to Äteen, along with a properly completed Business Entity Registration form. If a Business Partner is sponsored online, the Entity Documents and Business Entity Registration form must be submitted to Äteen within 30 days of online sponsoring. A Äteen business may change its status under the same sponsor from an individual to a partnership, corporation or trust, or from one type of entity to another, but will require the normal Change of Ownership process be followed. The Business Entity Registration form must be signed by all of the shareholders, partners or trustees. Members of the entity are jointly and severally liable for any indebtedness or other obligation to Äteen. Business Entity changes cannot be used to circumvent Change of Genealogy or Change of Ownership rules.

r. Changes to the Äteen Business: Each Business Partner must immediately notify Äteen of all changes to the information contained on his or her Business Partner Application and Agreement by submitting a written request, a properly executed Business Partner Application and Agreement with the correct information, and appropriate supporting documentation.

s. Change of Genealogy: To protect the integrity of all marketing organizations and safeguard the hard work of all Business Partners, Äteen strongly discourages changes in genealogy. Maintaining the integrity of trees or structures is critical for the success of every Business Partner and marketing organization. Accordingly, the transfer of a Äteen business from one upline to another is rarely permitted. Requests for change of genealogy must be submitted in writing to the Business Partner Services Department, and must include the reason for the transfer. Transfers will only be considered in the following two (2) circumstances:

• In cases involving fraudulent inducement or unethical sponsoring, a Business Partner may request that he or she be transferred to another organization with his or her entire marketing organization intact. All requests for transfer alleging fraudulent sponsoring practices shall be evaluated on a case by case basis.
• The Business Partner seeking to transfer submits a properly completed and fully executed Change of Genealogy Form which includes the written approval of all of the affected upline Business Partners. If an upline Business Partner fails to respond to the request for approval within the thirty days, the failure to respond shall be deemed a consent to the proposed transfer. Changes of Genealogy are only permitted within the first 30 days after enrollment. Changes after this date are not permitted. Downline Business Partners will be moved with the transferring Business Partner unless otherwise requested. Transferring Business Partners must allow thirty (30) days after the receipt of the Change of Genealogy Forms by Äteen for processing and verifying change requests. There is a special provision within the first 10 days where a Change of Genealogy Form is not required. During this time a sponsor may send from their email address on file to cs@ateen.co.in. After 10 days a form is required.

t. Unauthorized Claims and Actions

• Indemnification: A Business Partner is fully responsible for all of his or her verbal and written statements made regarding Äteen products and the Global Compensation Plan which are not expressly contained in official Äteen materials. Business Partners agree to indemnify Äteen and Äteen's directors, officers, employees, and agents, and hold them harmless from any and all liability including judgments, civil penalties, refunds, attorney fees, court costs, or lost business incurred by Äteen as a result of the Business Partner's unauthorized representations or actions. This provision shall survive the termination of the Independent Business Partner Agreement.
• Product Claims: No claims (which include personal testimonials) as to therapeutic, curative or beneficial properties of any products offered by Äteen may be made except those contained in official Äteen literature as applicable to the destination country of sale. In particular, no Business Partner may make any claim that Äteen products are useful in the cure, treatment, diagnosis, mitigation or prevention of any diseases. Such statements can be perceived as medical or drug claims. Not only do such claims violate Äteen policies, but they are potentially dangerous and may violate various national and local laws.
• Income Claims: In their enthusiasm to sponsor prospective Business Partners, some Business Partners are occasionally tempted to make income claims or earnings representations to demonstrate the inherent power of network marketing. This is counter- productive because new Business Partners may become disappointed very quickly if their results are not as extensive or as rapid as the results others have achieved. At Äteen, we firmly believe that the Äteen income potential is great enough to be highly attractive, without reporting the earnings of others. Moreover, national and local laws often regulate or even prohibit certain types of income claims and testimonials made by persons engaged in network marketing. While Business Partners may believe it beneficial to provide copies of checks, or to disclose the earnings of themselves or others, such approaches have legal consequences that can negatively impact Äteen as well as the Business Partner making the claim unless appropriate disclosures required by law are also made contemporaneously with the income claim or earnings representation. Because Äteen Business Partners do not have the data necessary to comply with the legal requirements for making income claims, a Business Partner, when presenting or discussing the Äteen opportunity or Global Compensation Plan to a prospective Business Partner, may not make income projections, income claims, or disclose his or her Äteen income (including the showing of checks, copies of checks, bank statements, or tax records). Hypothetical income examples that are used to explain the operation of the Global Compensation Plan, and which are based solely on mathematical projections, may be made to prospective Business Partners, so long as the Business Partner who uses such hypothetical examples (1) makes clear to the prospective Business Partner(s) that such earnings are hypothetical; and (2) provides each prospective Business Partner with a current copy of Äteen's official income disclosure statement.
• Commercial Outlets: Äteen strongly encourages the selling of its products through person to person contact. In order to preserve Äteen brand value and to help provide a standard of fairness for its Business Partner base, Business Partners may not without prior written permission from the Company display or sell Äteen products or literature in any retail or service establishment, except as set forth herein. Äteen will permit Business Partners to solicit and make sales in retail or service establishments so long as the establishment is:
• an independent locally-owned retail establishment, and not part of a national, regional, or statewide chain; or (2) an office of a health care practitioner. Äteen will permit Business Partners to solicit and make commercial sales upon prior written approval from the Company. For the purposes of these Policies and Procedures, the term "commercial sale" means the sale of: (a) Äteen products that equal or exceed Fifty thousand Ruppees (50,000) or more in a single order; and (b) To a third party who intends to resell the products to an end consumer.
• Trade Shows, Expositions and Other Sales Forums: Business Partners may display Äteen products at trade shows and professional expositions. Before submitting a deposit to the event promoter, Business Partners must contact the Business Partner Services Department in writing for conditional approval, as Äteen's policy is to authorize only one Äteen business per event. Final approval will be granted to the first Business Partner who submits an official advertisement of the event, a copy of the contract signed by both the Business Partner and the event official, and a receipt indicating that a deposit for the booth has been paid. Approval is given only for the event specified. Any requests to participate in future events must again be submitted to the Business Partner Services Department. In order to preserve its valuable brand, Äteen further reserves the right to refuse authorization to participate at any function which it does not deem a suitable forum for the promotion of its products or the Äteen opportunity. Approval will not be given for swap meets, garage sales, flea markets or farmer's markets as these events are not conducive to the professional image Äteen wishes to portray.
• . No Predatory Pricing: All sales of Äteen products by Business Partner must be at the published Business Partner wholesale price as shown on the Äteen website on the date of sale.

u. Conflicts of Interest

.Non-solicitation: Äteen Business Partners may participate in other direct selling or network marketing or multilevel marketing ventures (collectively "network marketing"), related to non-Äteen products if they desire to do so. However, if a Business Partner elects to participate in another network marketing opportunity, in order to avoid conflicts of interest and loyalties, Business Partners are prohibited from Unauthorized Recruiting, which includes the following:

During the term of this agreement, any actual or attempted recruitment or sponsoring of Äteen Customers or Business Partners for other network marketing business ventures, either directly or through a third party. This includes, but is not limited to, presenting or assisting in the presentation of other network marketing business ventures to any Äteen Customer or Business Partner, or implicitly or explicitly encouraging any Äteen Customer or Business Partner to join other business ventures. Because there is an extreme likelihood that conflicts will arise if a Business Partner operates two network marketing programs, it is the Business Partner's responsibility to first determine whether a prospect is a Äteen Customer or Business Partner before recruiting or sponsoring the prospect for another network business venture. For a period of six months following the cancellation of a Business Partner's Agreement, the former Business Partner may not recruit any Äteen Business Partner or Customer for another network marketing program.

Producing or offering any literature, tapes or promotional material of any nature for another network marketing business which is used by the Business Partner or any third person to recruit Äteen Customers or Business Partners for that business venture; Selling, offering to sell, or promoting any competing non-Äteen products to Äteen Customers or Business Partners. Any product in the same generic category as a Äteen product is deemed to be competing; e.g.; any dietary supplement is in the same generic category as Äteen's dietary supplements, and is therefore a competing product, regardless of differences in cost, quality, ingredients or nutrient content. Offering Äteen products, or promoting the Äteen Global Compensation Plan, in conjunction with any non-Äteen products, business plan, opportunity, or incentive; or Offering any non-Äteen products, business plan, opportunity, or incentive at any Äteen meeting, seminar, launch, convention, or other Äteen function, or immediately following such event.

2.Downline Activity Reports: Downline Activity Reports are available for Business Partner access and viewing at Äteen's official website. Access to online Downline Activity Reports is password protected. All Downline Activity Reports and the information contained therein are confidential and constitute proprietary information and business trade secrets belonging to Äteen. Downline Activity Reports are provided to Business Partners in strictest confidence and are made available to Business Partners for the sole purpose of assisting Business Partners in working with their respective Downline Organizations in the development of their Äteen business. Business Partners should use their Downline Activity Reports to assist, motivate, and train their downline Business Partners. The Business Partner and Äteen agree that, but for this agreement of confidentiality and nondisclosure, Äteen would not provide Downline Activity Reports to the Business Partner. A Business Partner shall not, on his or her own behalf, or on behalf of any other person, partnership, association, corporation or other entity:

• Directly or indirectly disclose any information contained in any Downline Activity Report to any third party;
• Directly or indirectly disclose his or her password or other user access code to his or her Downline Activity Report;
• Use the information to compete with Äteen or for any purpose other than promoting his or her Äteen business;
• Recruit or solicit any Business Partner or Customer of Äteen listed on any report, or in any manner attempt to influence or induce any Business Partner or Preferred Customer of Äteen, to alter their business relationship with Äteen; or
• v.Use or disclose to any person, partnership, association, corporation, or other entity any information contained in any Downline Activity Report.
• Upon the Company's request, any current or former Business Partner will return the original and all copies of Downline Activity Reports to the Company.

v. Targeting Other Direct Sellers: Äteen does not condone Business Partners specifically or consciously targeting the sales force of another direct sales company to sell Äteen products or to become Business Partners for Äteen, nor does Äteen condone Business Partners solicitation or enticement of members of the sales force of another direct sales company to violate the terms of their contract with such other company. Should Business Partners engage in such activity, they bear the risk of being sued by the other direct sales company. If any lawsuit, arbitration or mediation is brought against a Business Partner alleging that he or she engaged in inappropriate recruiting activity of its sales force or Customers, Äteen will not pay any of the Business Partner's defense costs or legal fees, nor will Äteen indemnify the Business Partner for any judgment, award, or settlement.

w. Cross-Recruiting: Actual or attempted cross-recruiting is strictly prohibited. Crossrecruiting is defined as solicitation, enrollment or sponsoring of an individual or entity that already has a current Customer or Independent Business Partner Agreement on file with Äteen within a different line of sponsorship, or who has had such an agreement within the preceding twelve calendar months. The use of a spouse's or relative's name, trade names, assumed names, corporations, partnerships, trusts, or fictitious ID numbers to circumvent this policy is prohibited. Business Partners shall not demean, discredit or defame other Äteen

Business Partners in an attempt to entice another Business Partner to become part of the first Business Partner's marketing organization. If cross-recruiting is discovered, it must be brought to the Company's attention immediately. Äteen may take disciplinary action against the Business Partner that changed organizations and/or those Business Partners who encouraged or participated in the cross-recruiting. Äteen may also move all or part of the offending Business Partners downline to his or her original Downline Organization if the Company deems it equitable and feasible to do so. However, Äteen is under no obligation to move the cross-recruited Business Partner's Downline Organization, and the ultimate disposition of the organization remains within the sole discretion of Äteen. Business Partners waive all claims and causes of action against Äteen arising from or relating to the disposition of the cross-sponsored Business Partner's Downline Organization.

x. Errors or Questions: If a Business Partner has questions about or believes any errors have been made regarding commissions, bonuses, Downline Activity Reports, or charges, the Business Partner must notify Äteen in writing within 60 days of the date of the purported error or incident in question. Äteen will not be responsible for any errors, omissions or problems not reported to it within 60 days.

y. Excess Inventory Purchases Prohibited: Business Partners are not required to carry inventory of products or sales aids. Business Partners who do so may find making retail sales and building a marketing organization somewhat easier because of the decreased response time in fulfilling Customer orders or in meeting a new Business Partner's needs. Each Business Partner must make his or her own decision with regard to these matters. To ensure that Business Partners are not encumbered with excess inventory that they are unable to sell, such inventory may be returned to Äteen upon the Business Partner's cancellation pursuant to the terms described herein.

Äteen strictly prohibits the purchase of products in unreasonable amounts primarily for the purpose of qualifying for commissions, bonuses or advancement in the Äteen Global Compensation Plan. Business Partners may not purchase more inventory than they can reasonably resell or consume in a month nor may they encourage others to do so. Business Partners are prohibited from purchasing more than Fifty thousand Ruppees (50,000) in products per month unless they certify to Äteen that they have pending retail orders in excess of that amount or provide Äteen with other written reason why such a purchase is necessary.

z. Governmental Approval or Endorsement:Neither local nor national governmental regulatory agencies nor governmental officials approve or endorse any direct selling or network marketing companies or programs. Therefore, Business Partners shall not represent or imply that Äteen or its Compensation Plan have been "approved," "endorsed" or otherwise sanctioned by any government agency or official.

aa. Identification: All Business Partners are required to provide any requested identification, tax or national identification number on or in conjunction with the Independent Business Partner Application and Agreement. Upon joining, the Company will provide a unique Business Partner Identification Number to the Business Partner by which he or she will be identified. This number will be used to place orders, and track commissions and bonuses.

bb. Income Taxes:Every year, Äteen will provide such tax and information forms or declarations as it is legally required to submit to the relevant governmental bodies or agencies. Each Business Partner is responsible for paying all taxes on any income generated as an Independent Business Partner.

cc. Independent Contractor Status: Business Partners are independent contractors. The agreement between Äteen and its Business Partners does not create an employer/employee relationship, agency, partnership, or joint venture between the Company and the Business Partner, nor does the relationship involve the purchase of a franchise or the purchase of a business opportunity. The Business Partner has no authority (expressed or implied), to bind the company to any obligation. Each Business Partner shall establish his or her own goals, hours, and methods of sale, and other means of operating the Business Partner's independent business, except as may be limited by the Business Partner's contractual obligations and applicable laws. The name of Äteen and other names as may be adopted by Äteen are proprietary trade names, trademarks and service marks of Äteen. As such, these marks are of great value to Äteen and are supplied to Business Partners for their use only in an expressly authorized manner. Use of Äteen name on any item not produced by the company is prohibited except as follows:

• Business Partner's Name Independent Äteen Business Partner
• All Business Partners may list themselves as an "Independent Äteen Business Partner " in the white or yellow pages of the telephone directory under their own name. No Business Partner may place telephone directory display ads using Äteen's name or logo. Business Partners may not answer the telephone by saying “Äteen", "Äteen Incorporated", or in any other manner that would lead the caller to believe that he or she has reached corporate offices of Äteen.

dd. Insurance Business Pursuits Coverage: Äteen does not provide insurance coverage for your independent business operation. Business Partners may wish to arrange insurance coverage for their business as they deem appropriate.

ee. International Marketing: Business Partners are authorized to sell Äteen products, and enrol Customers or sponsor Business Partners only in the countries in which Äteen is authorized to conduct business, as announced in official company literature. In countries where Äteen has authorized sales and Business Partner activities, Business Partners shall conform to the specific Äteen rules for that individual country. Such rules may vary from country-to-country and Business Partners are obligated to know the appropriate rules for the country and venues in which they intend to conduct business. Country-specific information may be presented from time to time under a country addendum to these Policies and Procedures.

ff. Adherence to Laws and Ordinances: Many communities have laws regulating certain home- based businesses. In most cases these ordinances are not applicable to Business Partners because of the nature of their businesses. However, Business Partners must obey those laws that do apply to them. If a government official or agency notifies a Business Partner that an ordinance applies to him or her, the Business Partner should respond politely and cooperatively; when appropriate, the Business Partner is encouraged to send a copy of the ordinance to the Compliance Department of Äteen.

gg. Minors:No person who is recognized as a minor in his/her state or country of residence may be a Äteen Business Partner. Business Partners shall not sponsor or recruit minors into the Äteen program. Actions of Household Members or Affiliated Individuals: If any member of a Business Partner's immediate household engages in any activity which, if performed by the Business Partner, would violate any provision of the Agreement, such activity will be deemed a violation by the Business Partner and Äteen may take disciplinary action against the Business Partner. Similarly, if any individual associated in any way with a corporation, partnership, trust or other entity (collectively "affiliated individual") violates the Agreement, such action(s) will be deemed a violation by the entity, and Äteen may take disciplinary action against the entity.

hh. Re-packaging and Re-labeling Prohibited:Business Partners may not re-package, relabel, refill or alter the labels on any Äteen products, information, materials or programs in any way. Äteen products must be sold in their original containers only: re-labeling or repackaging could subject Business Partners to criminal or civil liability, especially if harm results to property or to another person.

ii. Sale, Transfer or Assignment of Äteen Business:Although a Äteen business is a privately owned, independently operated business, the sale, transfer or assignment of a Äteen business is subject to certain limitations. If a Business Partner wishes to sell/transfer his or her Äteen business, the following criteria must be met:

• Protection of the existing line of sponsorship must always be maintained so that the Äteen business continues to be operated in that line of sponsorship.
• There will be an Administrative Fee of Ruppees 5000 for all transactions
• Before the sale, transfer or assignment can be finalized and approved by Äteen, any debt obligations the selling Business Partner has with Äteen must be satisfied.
• The selling Business Partner must be in good standing and not in violation of any of the terms of the Agreement in order to be eligible to sell, transfer or assign a Äteen business. Äteen has the sole discretion to accept or reject all sales transactions.
• Upon complete execution of the purchase and sale agreement and the new Independent Business Partner Agreement, the parties must submit copies of the same to Äteen's Business Partner Services Department for review and approval. Äteen reserves the right to request additional documentation that may be necessary to analyze the transaction between the buyer and seller. Äteen's Business Partner Services Department will, at its discretion, approve or deny the sale, transfer or assignment within 30 days after the receipt of all necessary documents from the parties.
• If the new owner(s) will be a corporation, trust, partnership, or any other type of business entity then the Certificate of Incorporation, Partnership Agreement or trust documents, Document is required to be sent to Äteen before any changes will be considered or approved.
• Changes of Ownership cannot be used to circumvent rules governing Changes of Genealogy. If the parties fail to obtain Äteen's approval for the transaction, the transfer may be voidable at Äteen's option. If Äteen approves the transfer the purchaser of the existing Äteen business will assume the obligations and position of the selling Business Partner. A Business Partner who sells his or her Äteen business shall not be eligible to re-apply as an Äteen Business Partner for a period of at least twelve full calendar months after the sale. No changes in line of placement or sponsorship can result from the sale or transfer of a Äteen business.

Aj. Separation of an Äteen Business: : Äteen Business Partners sometimes operate their Äteen businesses as husband-wife partnerships, regular partnerships, corporations, or trusts. At such time as a marriage may end in divorce or a corporation, partnership or trust (the latter three entities are collectively referred to herein as "entities") may dissolve, arrangements must be made to assure that any separation or division of the business is accomplished so as not to adversely affect the interests and income of other businesses up or down the line of sponsorship. If the separating parties fail to provide for the best interests of other Business Partners and the Company, Äteen will unilaterally terminate the Independent Business Partner Agreement. During the pendency of a divorce or entity dissolution, the parties must adopt one of the following methods of operation:

• One of the parties may, with the consent of the other(s), operate the Äteen business under an assignment in writing whereby the relinquishing spouse, shareholders, partners or trustees authorize Äteen to deal directly and solely with the other spouse or nonrelinquishing shareholder, partner or trustee.
• The parties may continue to operate the Äteen business jointly, whereupon all compensation paid by Äteen will be paid in the joint names of the Business Partners or in the name of the entity to be divided as the parties may independently agree between themselves.
• If the parties cannot mutually agree on how the business shall be allocated during the pendency of a divorce or dissolution, the Company shall treat the business according to the status quo as existed before the filing of the divorce or dissolution.
• Under no circumstances will the Downline Organization of divorcing spouses or a dissolving business entity be divided. Similarly, under no circumstances will Äteen split commission and bonus checks between divorcing spouses or members of dissolving entities. Äteen will recognize only one Downline Organization and will issue only one commission check per Äteen business per commission cycle. Commission checks shall always be issued to the same individual or entity. In the event that parties to a divorce or dissolution proceeding are unable to resolve a dispute over the disposition of commissions and ownership of the business, the Independent Business Partner Agreement shall be involuntarily cancelled.

If a former spouse or a former entity affiliate has completely relinquished all rights in their original Äteen business, they are thereafter free to sponsor under any sponsor of their choosing, so long as he or she meets the waiting period requirements set forth herein. In such case, however, the former spouse or partner shall have no rights to any Business Partners in their former organization or to any former retail Customer. They must develop the new business in the same manner as would any other new Business Partner.

Ak. Sponsoring: All active Business Partners in good standing have the right to sponsor and enroll others into Äteen. Each prospective Customer or Business Partner has the ultimate right to choose his or her own Sponsor. If two Business Partners claim to be the Sponsor of the same new Business Partner or Customer, the Company shall regard the first application received by the Company as controlling. In addition, Äteen reserves the right to deny enrollment in countries or territories where the company is not officially open.

Al. Stacking: The term "stacking" includes: (a) the failure to transmit to Äteen, or the holding of an Independent Business Partner Application and Agreement longer than 72 hours after its execution; (b) the placement or manipulation of Independent Business Partner Applications and Agreements for the purpose of maximizing compensation pursuant to Äteen's Global Compensation Plan; or (c) providing financial assistance to new Business Partners for the purpose of maximizing compensation pursuant to Äteen's Global Compensation Plan. Stacking constitutes a material breach of these Policies and Procedures, and is strictly and absolutely prohibited.

am. Succession: Upon the death of an individual Business Partner, his or her business may be passed to his or her heirs. Appropriate legal documentation according to law must be submitted to the Company to ensure the transfer is proper. Accordingly, a Business Partner should consult an attorney to assist him or her in the preparation of a will or other testamentary instrument as required under the law. Whenever an Äteen business is transferred by a will or other testamentary process as required as per the law, the beneficiary acquires the right to collect all bonuses and commissions of the deceased Business Partner's marketing organization provided the following qualifications are met. The successor(s) must:

• Execute a new Independent Business Partner Agreement;
• Comply with terms and provisions of the Agreement; and
• Meet all of the qualifications for the deceased Business Partner's status.

Bonus and commission checks of an Äteen business transferred pursuant to this section will be paid in a single check jointly to the devisees. The devisees must provide Äteen with an "address of record” to which all bonus and commission checks will be sent. If the business is bequeathed to joint devisees, they must form a business entity to continue a business partnership.

an. Transfer Upon Incapacitation of a Business Partner: To effect a transfer of an Äteen business because of incapacity, the successor must provide the following to Äteen: (1) a notarized copy of an appointment as guardian or trustee; (2) a notarized copy of the court Order or other documentation as required by the law that establishes the right by the successor to administer the Äteen business; and (3) a completed Independent Business Partner Agreement executed by the trustee.

4 . RESPONSIBILITIES OF BUSINESS PARTNERS

• Change of Address or Mobile No: To ensure timely delivery of products, support materials, and commission checks, it is critically important that Äteen's files are current. Business Partners are required to keep all address and mobile number information current. This may be done in the Business Partner's Back Office or in the alternative by sending such corrections as are necessary to Customer Service. To guarantee proper delivery of orders, all changes should be received not less than two weeks prior to the effective date of the address or mobile number change.
• Ongoing Training: In order to be successful with the Äteen opportunity, any Business Partner who sponsors another Business Partner into Äteen should perform a bona fide assistance and training function to ensure that his or her downline is properly operating his or her Äteen business. Business Partners should have ongoing contact and communication with the Business Partners in their Downline Organizations. Examples of such contact and communication may include but are not limited to newsletters, written correspondence, personal meetings, telephone contact, electronic mail, and the accompaniment of downline Business Partners to Äteen meetings, training sessions, and other functions. Upline Business Partners should also seek to motivate and train new Business Partners in Äteen product knowledge, effective sales techniques, the Äteen Global Compensation Plan, compliance with Company Policies and Procedures, and compliance with the law. Business Partners must monitor the Business Partners in their Downline Organizations to ensure that downline Business Partners do not make improper product or business claims, or engage in any illegal or inappropriate conduct. Upon request, every Business Partner should be able to provide documented evidence to Äteen of his or her ongoing fulfilment of the responsibilities of a Sponsor.
• Ongoing Sales Responsibilities: Regardless of their level of sponsoring activity, successful Business Partners feel an ongoing obligation to continue to personally promote sales through the generation of new Customers and through servicing their existing Customers.
• Non-disparagement: Äteen wants to provide its independent Business Partners with the best products, compensation plans, and services in the industry. Accordingly, constructive criticisms and comments are welcome and should be submitted in writing to the Business Partner Services Department. Remember, to best serve you, we must hear from you! While Äteen welcomes constructive input, negative comments and remarks made in the field by Business Partners about the Company, its products, or its compensation plan serve no purpose other than to sour the enthusiasm of other Äteen Business Partners. Similarly, "trash talking" the competition creates a negative environment that damages the industry in a way that ultimately can harm Äteen as well. For this reason, and to set the proper example for their downline, Business Partners should not disparage the Company and its products or the competition and its products. Äteen reserves the right to take action against Business Partners whose personal behaviour in this regard proves disruptive and harmful to Äteen.
• Providing Documentation to Applicants: Business Partners should help provide the most current version of the Policies and Procedures (always available at the Äteen website) and the Compensation Plan to individuals whom they are sponsoring to become Business Partners before the applicant signs an Independent Business Partner Agreement.
• Reporting Policy Violation: Business Partners observing a Policy violation by another Business Partner are encouraged to submit a written report of the violation directly to the attention of the
• Äteen Compliance Department. Details of the incidents such as dates, number of occurrences, persons involved, and any supporting documentation should be included in the report.

5.SALES

• Product Sales: The Äteen Global Compensation Plan is based upon the sale of Äteen products to end consumers. Business Partners must fulfil personal and Downline Organization retail sales requirements (as well as meet other responsibilities set forth in the Agreement) to be eligible for bonuses, commissions, and advancement to higher levels of achievement.
• Price and Territory Restrictions: Business Partners may not sell Äteen products for less than the published Business Partner wholesale price. Business Partners may only sell Äteen products in countries that are officially recognized by Äteen as open for Äteen business.
• Sales Receipts: Äteen encourages all Business Partners to provide their retail Customers with two copies of an official Äteen sales receipt at the time of the sale. These receipts set forth the Customer Satisfaction Guarantee for Äteen products and a statement of consumer protection. Records documenting the purchases of Business Partners' Direct and Preferred Customers will be maintained by Äteen, and Business Partners should maintain all retail sales receipts for a period of two years and furnish them to Äteen at the company's request. Further, Business Partners should remember to retain records related to Business Partner transactions in order to comply with the requirements for their independent businesses under the law (for example to establish documents regarding income and expenses in support of a Business Partner's tax obligations).

If a sale qualifies as a "door-to-door' sale, Business Partners should ensure that any receipt complies with the requirements the law. For example, in some jurisdictions, the following information must be contained on each sales receipt (with two copies provided to the buyer):

• The date of the transaction;
• The date by which the buyer may give notice of cancellation; and
• Name and address of the selling Business Partner

6. BONUSES AND COMMISSIONS

a.Bonus and Commission Qualifications: A Business Partner must be active and in compliance with the Agreement to qualify for bonuses and commissions. So long as a Business Partner complies with the terms of the Agreement, Äteen shall pay commissions to such Business Partner in accordance with the Global Compensation plan.

Bonuses and commissions will be calculated, and payment will be transferred, on every 10th day.

b. Adjustment to Bonuses and Commissions: Business Partners receive bonuses and commissions based on the actual sales of products to end consumers. When a product is returned to Äteen for a refund or is repurchased by the Company, the bonuses and commissions attributable to the returned or repurchased product(s) will be deducted in the month in which the refund is given, and continuing every pay period thereafter until the commission is recovered, from the Business Partners who received bonuses or commissions on the sales of the refunded products. In the event that any such Business Partner terminates his or her Business Partner Agreement, and the amounts of the bonuses or commissions attributable to the returned products have not yet been fully recovered by the company, the remainder of the outstanding balance may be set off against any amounts owed to the terminated Business Partner.

c. Downline Activity Reports: All information provided by Äteen in online or telephonic downline activity reports, including but not limited to personal and group sales volume (or any part thereof), downline sponsoring activity, and other information is believed to be accurate and reliable. Nevertheless, due to various factors including the inherent possibility of human and mechanical error; the accuracy, completeness, and timeliness of orders; denial of credit card and electronic check payments; returned products; credit card and electronic check charge-backs; the information is not guaranteed by Äteen or any persons creating or transmitting the information

d. Warranties: ALL VOLUME INFORMATION (as described in Äteen's Global Compensation Plan) IS PROVIDED “AS IS" WITHOUT WARRANTIES, EXPRESS OR IMPLIED, OR REPRESENTATIONS OF ANY KIND WHATSOEVER. IN PARTICULAR BUT WITHOUT LIMITATION THERE SHALL BE NO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE, OR NON-INFRINGEMENT. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, ÄTEEN AND/OR OTHER PERSONS CREATING OR TRANSMITTING THE INFORMATION WILL IN NO EVENT BE LIABLE TO ANY BUSINESS PARTNER OR ANYONE ELSE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES THAT ARISE OUT OF THE USE OF OR ACCESS TO INFORMATION (INCLUDING BUT NOT LIMITED TO LOST

PROFITS, BONUSES, OR COMMISSIONS, LOSS OF OPPORTUNITY, AND DAMAGES THAT MAY RESULT FROM INACCURACY, INCOMPLETENESS, INCONVENIENCE, DELAY, OR LOSS OF THE USE OF THE INFORMATION), EVEN IF ÄTEEN OR OTHER PERSONS CREATING OR TRANSMITTING THE INFORMATION SHALL HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE FULLEST EXTENT PERMITTED BY LAW, ÄTEEN OR OTHER PERSONS CREATING OR TRANSMITTING THE INFORMATION SHALL HAVE NO RESPONSIBILITY OR LIABILITY TO YOU OR ANYONE ELSE UNDER ANY TORT, CONTRACT, NEGLIGENC

7. PRODUCT GUARANTEES, RETURNS AND INVENTORY REPURCHASE

• Product Satisfaction Guarantee for Customers (Does Not Apply to Business Partners)
• Äteen offers a one hundred per cent (100%) money-back satisfaction guarantee for thirty (30) days from the date of purchase (less shipping charges) on all products purchased by Customers. Customers must return all used and unused products to Äteen. Once received, Äteen’s Distribution Center will process all returns and refunds within fifteen days after receipt of the product.
• Products are guaranteed for at least 30 days from the date of purchase, particularly because Äteen products are made with natural ingredients and may not be resalable because the products are perishable and not in marketable condition if opened, not properly stored, or not returned with original packaging.
• Customers are not permitted to sell the product for under market value, or to use sites such as eBay, Amazon, Flipkart, Facebook Marketplace or a similar online retailer to resell Äteen Products.
• Return of Inventory by Business Partners
• Independent Business Partners (IBP) have three working days from conclusion of the IBP Agreement from which to withdraw without penalty (except for the cost of returning the product) and without giving any reason provided the IBP informs ӓteen of such decision to withdraw in writing before the period expires.
• In the event of voluntary termination or cancellation of an IBP Agreement either under the preceding paragraph or under Section 11.c hereof, ӓteen will repurchase from the IBP any portion of the IBP’s currently marketable inventory that IBP purchased from ӓteen in the preceding twelve months. The repurchase price shall be 100 percent of the purchase price minus a 10 percent re- stocking fee paid by the IBP, less all applicable shipping and handling costs to return the product to ӓteen.
• For purposes of the Agreement, inventory shall include all company produced products, promotional materials, enrollment packs, or other sales aids purchased by IBP from Äteen. The repurchase provisions of this section shall not apply to any inventory that is not currently marketable inventory. Currently marketable inventory shall not include inventory that is beyond its expiration date, that has the tamper proof safety seal damaged or removed, that has been opened or partially consumed, that has the shrink wrap removed (if any), that has been discontinued by the company, or that is seasonal in nature or a special promotional product.
• Products that are not in marketable condition are not eligible for a refund or exchange.
• Products are guaranteed for at least 30 days from the date of purchase, particularly because Äteen products are made with natural ingredients and may not be resalable because the products are perishable and not in marketable condition if opened, not properly stored, or not returned with original packaging.
• IBPs are not permitted to sell the product for under market value, or to use sites such as eBay, Amazon, Craigslist, Facebook Marketplace or similar online retailer to resell Äteen Products.

8. DISPUTE RESOLUTION AND DISCIPLINARY PROCEEDINGS

A. Disciplinary Sanctions: Breach of the Agreement, including these Policies and Procedures (as applicable), or any illegal, fraudulent, deceptive or unethical business conduct by a Business Partner may result, at Äteen's discretion, in one or more of the following corrective measures, which shall, when necessary, be considered as liquidated damages for a breach of the Agreement, but shall not waive Äteen's other rights under the Agreement:

• Issuance of a written warning or admonition;
• Requiring the Business Partner to take immediate corrective measures;
• Imposition of a fine, which may be withheld from bonus and commission checks;
• Loss or suspension of rights to one or more bonus and commission checks;
• Äteen may withhold from a Business Partner all or part of the Business Partner's bonuses and commissions during the period that Äteen is investigating any conduct that may violate the Agreement. If Äteen chooses to terminate the Agreement because of a breach of the Agreement by the Business Partner or a violation of applicable laws or regulations, the Business Partner will not be entitled to receive any commissions or payments that were withheld during the investigation period prior to actual termination;
• Suspension of the Business Partner's right to purchase products and/or receive payments;
• Termination of the Agreement;
• Any other measure expressly allowed within any provision of the Agreement or which Äteen deems practicable to implement and appropriate to equitably resolve injuries caused partially or exclusively by the Business Partner's conduct or omission;
• The measures above do not exhaust Äteen's rights and do not mean that Äteen cannot also initiate legal proceedings for monetary and/or equitable relief or take other measures permitted by the Agreement or applicable laws.

• B. Grievances and Complaints: When a Business Partner has a grievance or complaint with another Business Partner regarding any practice or conduct in relationship to their respective Äteen businesses, they are encouraged to seek to resolve the issue through private discussions with the other party. Where this is impractical or unsuccessful, the complaining Business Partner is encouraged to discuss the problem with his or her Sponsor who may review the matter and try to resolve it, perhaps through the "good offices" of the other party's upline sponsor. Unresolved disputes may be reported in writing to the Customer Service Department at the Company, which may seek assistance from a Dispute Resolution Board for final review and determination as appropriate.
• C. Dispute Resolution Board: The Dispute Resolution Board (or "DRB") is composed of one or more qualified individuals selected by Äteen senior management. The composition of the Dispute Resolution Board may change at any time. The purpose of the DRB is to:

1.Review appeals of any actions taken by the Company for an alleged breach of a Business Partner's obligations; and

2.Review matters between Äteen Business Partners. If the response or settlement suggested by Customer Service has been rejected or the matter otherwise remains unresolved, the Dispute Resolution Board may review evidence, deliberate, and respond to remaining issues. A Business Partner may submit a written request for a telephonic or in-person review within seven business days from the date of: (1) the written notice by Äteen of action; or (2) the written decision of Business Partner Services regarding disputes between Business Partners under section 9.2. All communication with Äteen and the Business Partner seeking resolution of a dispute must be in writing. It is within the DRB's discretion whether a claim is accepted for review. If the DRB agrees to review the matter, it shall schedule a review within thirty (30) days of the receipt of the Business Partner's written request. All evidence (e.g., documents, exhibits, etc.) that a Business Partner desires to have considered by the DRB must be submitted to Äteen no later than seven business days before the date of the review. The Business Partner shall bear all of the expenses related to his or her attendance and the attendance of any witnesses he or she desires to be present at the review. The decision of the DRB will be final and subject to no further Company review. During the pendency of a claim before the DRB, Company will actively oppose any effort by a Business Partner to seek arbitration, mediation, or litigation or any other remedy against the other party or parties to the dispute or against Äteen.

Governing Law and Jurisdiction: The Independent Business Partner Agreement between the Business Partner and Äteen has been entered into in Idaho Falls, Idaho, United States of America, as this is the location where the Business Partner submitted the application to enroll as a Äteen Independent Business Partner, and where the application was reviewed and approved by Äteen. The Independent Business Partner Agreement shall be governed exclusively by the laws of the State of Idaho, and the Business Partner agrees to submit exclusively to the jurisdiction of the courts of the State of Idaho, and specifically the District Court of the Seventh Judicial District with venue in Bonneville County, for resolution of any claims or related litigation to interpret or enforce the terms of the Independent Business Partner Agreement.

9. ORDERING

• Direct & Preferred Customers: Business Partners are encouraged to promote Äteen's Direct Customer Program to retail Customers. The Direct Customer Program allows retail Customers to purchase their products directly from Äteen. Customers simply call Äteen to place their orders or place their orders online, which they can charge to their credit card. Äteen will send the ordered products directly to the Customer. To ensure that Business Partners receive the appropriate commission, Customers may not place an order without a Business Partner's ID Number. Even more efficient than the Direct Customer Program is Äteen's Preferred Customer Program. Under the Preferred Customer Program, an individual may sign up to have a pre-selected package of Äteen products delivered to his or her home automatically each month. Not only does this take all of the hassles out of buying, it also allows the Customer to take advantage of the discounted Preferred Customer Prices.
• Purchasing Äteen Products: Each Business Partner should purchase his or her products directly from Äteen in order to be credited with the Personal Sales Volume associated with that purchase.
• General Order Policies: On mail orders with invalid or incorrect payment, Äteen may attempt to contact the Business Partner by phone, and/or mail to try to obtain correct payment. Äteen may also attempt to process the order up to five more times. Unsuccessful orders will not be processed. No C.O.D. orders will be accepted. Äteen maintains no minimum order requirements. Orders for products and sales aids may be combined.
• Shipping and Back Order Policy: Äteen will normally ship products within five (5) days from the date an order is received. Äteen will promptly ship ordered items that are currently in stock. Ordered items that are out-ofstock will be placed on backorder and sent when Äteen receives additional inventory. Business Partners will be charged and given Personal Sales Volume on back-ordered items unless notified on the invoice that the product has been discontinued. Äteen will notify Business Partners and Customers if items are backordered and are not expected to ship within 30 days from the date of the order. An estimated shipping date will also be provided. Backordered items may be cancelled upon a Customer's or Business Partner's request. Customers and Business Partners may request a refund, credit on account, or replacement merchandise for cancelled back orders. If a refund is requested, the Business Partner's Personal Sales Volume will be decreased by the amount of the refund in the month in which the refund is issued.
• Confirmation of Order: A Business Partner and/or recipient of an order must confirm that the product received matches the product listed on the shipping invoice, and is free of damage.
• Failure to notify Äteen of any shipping discrepancy or damage within thirty days of receiving the shipment will waive the Business Partner's right to request a correction.

10.PAYMENT AND SHIPPING

• Deposit: Äteen advises strongly against Business Partners accepting money for a sale to a personal retail Customer except at the time of product delivery {e.g. don't accept monies in anticipation of future deliveries).
• Insufficient Funds: It is the responsibility of each Business Partner to ensure that there are sufficient funds or credit available in his or her account to cover a monthly Autoship order. Äteen will not contact Business Partners in regard to orders cancelled due to insufficient funds or credit. This may result in a Business Partner's failure to meet his or her Personal Sales Volume requirements for the month.
• Äteen will not make adjustments after the end of the calendar month to Autoship orders. Example: a Business Partner has an Autoship order set for the 25th of the month and for whatever reason the Business Partner's credit card is declined. The Business Partner is responsible for contacting Äteen and providing a credit card that will clear before the end of the month in order to have the Autoship order count for that month.
• Returned Packages: Business Partners with packages that are returned to Äteen for an incorrect address, unsuccessful delivery attempts, return to sender, or any other reason will be charged for shipping to and from Äteen and Rs.150 processing fee. This charge will be covered by making an adjustment to that Business Partner's bonus and commission.
• Restrictions on Third Party Use of Credit Cards and Checking Account Access: In order to preserve the independence of Äteen Business Partners and to preserve the integrity of the Company's compensation plan, Äteen discourages any arrangement between the independent Business Partners creating indebtedness between them, and Business Partners are expressly prohibited from using a Business Partner's credit card or permitting debits to a Business Partner's checking account to enroll or sponsor other Business Partners, or to make purchases from the Company on behalf of another Business Partner.
• Sales, Use and GST: In designing the Äteen opportunity, one of our guiding philosophies has been to free Business Partners from as many administrative, operational, and logistical tasks as possible. In doing so, Business Partners are free to concentrate on those activities that directly affect their incomes, namely product sales and enrollment activities. To these ends, Äteen seeks to relieve Business Partners from the burdens of collecting and remitting GST, filing Consumption Tax reports, and keeping records relative to Consumption Taxes. Nevertheless, Business Partners remain obligated to comply with all applicable laws and regulations for the jurisdictions in which the Business Partners conduct business. GST Tax is by law generally required to be paid by the final user of a taxable item, so whenever possible, Äteen will seek to collect and remit applicable GST Tax on behalf of or in conjunction with the Business Partner. Business Partners should contact the Äteen Customer Service Department if they have any questions about Äteen's activities in this regard.

11. INACTIVITY AND CANCELLATION

a. Effect of Cancellation: So long as a Business Partner remains active and complies with the terms of the Agreement and these Policies and Procedures, Äteen shall pay commissions to the Business Partner in accordance with the Global Compensation Plan. A Business Partner's bonuses and commissions constitute the entire consideration for the Business Partner’s efforts in generating sales and all activities related to generating sales (including building a downline organization). Following a Business Partner's cancellation for inactivity as described herein, or voluntary or involuntary cancellation of his or her Agreement, including for breach of the Agreement or violation of the Policies and Procedures (all of these methods are collectively referred to as being "cancelled" or a "cancellation"), the former Business Partner shall have no right, title, claim or interest to the marketing organization in which he or she operated, to any past, present or future Äteen trade secrets or other proprietary information or intellectual property, or to any commission or bonus from the sales generated by the organization after the Business Partner's cancellation. A Business Partner whose Agreement is cancelled will lose all rights as a Business Partner. This includes the right to sell Äteen products, and the right to receive future commissions, bonuses, or other income resulting from the sales and other activities of the Business Partner's former downline sales organization. To remove all doubt, in the event of cancellation, the Business Partner agrees to waive all rights he or she may have, including but not limited to property rights, trade secret rights, intellectual property rights, or otherwise, to their former downline organization, marketing data, financial data, or contact information related to that downline organization, or to any bonuses, commissions, or other remuneration that might otherwise have arisen from the sales or other activities of that downline organization, had the Business Partner not been cancelled.

The former Business Partner shall not hold himself or herself out as a Äteen Business Partner. A cancelled Business Partner shall receive commissions and bonuses only for the last full pay period he or she was active prior to cancellation (less any amounts withheld during an investigation preceding an involuntary cancellation).

b. Involuntary Cancellation: A Business Partner's violation of any of the terms of the Agreement, including any amendments that may be made by Äteen in its sole discretion, may result in any of the sanctions listed in Section 8(a), including the involuntary cancellation of his or her Independent Business Partner Agreement. Cancellation shall be effective on the date on which written notice is mailed, return receipt requested, to the Business Partner's last known address, or when the Business Partner receives actual notice of cancellation, whichever occurs first.

In addition, Äteen may cancel a Business Partner’s account if there are no product purchases for a period of twelve months.

c. Voluntary Cancellation: A participant in this network marketing plan has a right to cancel at any time, regardless of reason. Cancellation is requested by satisfying the requirements of and executing a Business Partner Cancellation Form and returning this form to Äteen by postal mail, scanned document through email, or FAX. Upon receipt of the Business Partner Cancellation Form, Äteen will process the cancellation.

d. Non-renewal:A Business Partner may also voluntarily cancel his or her Independent Business Partner Agreement by failing to make an order within one calendar year from the anniversary date of enrollment.

e. Inactive or Cancelled Business Partners Re-Enrollment Policy:A Äteen Business Partner who voluntarily terminate as a Business Partner may re-enroll as a new Business Partner twelve months following the date of termination or after twelve consecutive months of inactivity. If any such Business Partner re-enrolls with Äteen, the Business Partner shall be enrolled as a new Business Partner, but any downline that was formerly under the Business Partner prior to termination shall not be affected by such re-enrollment.

A Äteen Business Partner who has been inactive for a period of twelve months may be cancelled at Äteen’s discretion. The Business Partner's downline shall be unaffected by the change and shall not be moved with the Business Partner. For purposes of this Policy an inactive Business Partner shall be deemed to be any Business Partner who has failed to make any purchase for twelve consecutive months.

This Policy shall not apply to any Äteen Business Partner whose Independent Business Partner Agreement was terminated by the company for cause. Any such Business Partner must have approval from the Äteen Chief Executive Officer prior to being re-enrolled with the company.

12. RIGHT TO AMEND

ӓteen reserves the right to modify the ӓteen Global Compensation Plan, Independent Business Partner Agreement, and these Policies and Procedures at any time and for any reason in its sole and absolute discretion.

ӓteen reserves the right to modify the ӓteen Global Compensation Plan, Independent Business Partner Agreement, and these Policies and Procedures at any time and for any reason in its sole and absolute discretion.

WHAT ARE THE SHIPPING CHARGES:

Ateen does not charge any Shipping Charges. Shipping is free of cost.

WHAT WILL BE THE DELIVERY TIMELINE:-

We try to ensure that your order reaches you in the fastest time and good condition. It takes 3-5 working days from the day of order confirmation to deliver the products within India, Delivery may be delayed due to certain restrictions imposed by the government or any other authority acting on behalf of the government or acting as per the directions of the government.

If in case the delivery period exceeds the stipulated time due to unforeseen circumstances, the associate / Preferred customer will be notified regarding the same. The Associates are advised that, if the packaging is tampered with or damaged at the time of accepting delivery of the goods, they should refuse to take delivery of the package and immediately inform Customer care at 0161-4046572 or write an e-mail cs@ateen.co.in, mentioning the order reference number.

Any complaint related to your order should be registered with us within 24 hours post delivery, No complaint will be entertained post that.

ADDRESS CHANGES

We can update your shipping address as long as the order has not shipped yet. If you would like to update your shipping address and your order has not shipped yet, please email us as soon as possible to cs@ateen.co.in

INVALID ADDRESSES

We are not responsible for any order that is returned due to an invalid or incorrect address entered at checkout. If your order is lost due to an invalid address inputted upon checkout, a refund will not be issued. If the shipping address is missing essential details and we do not hear back, we will hold the order, until you update your shipping address.

Product Satisfaction Guarantee for Customers (Does Not Apply to Business Partners)

100% Satisfaction Guarantee.

ateen believes that its products are too good and by consuming its supplement and weight management product one can get the desired result.

In any case, if someone doesn't get any result or is not satisfied with the ateen products then he /she can get a full refund of the money even after consuming 100% product less shipping and handling charges.

For a full refund of your order, make sure you fulfil the following requirements:

Use the product for 30 days as per its instructions without any breaks. Consistency is key!

In case you are not satisfied with the product then you can submit a refund request with your Order ID via email (contact@ateen.co.in) or Whatsapp (+91 0161 4046572) within 35 days from the billing

We’ll verify your order dates to ensure that you’re eligible for a refund, and respond to you ASAP!

after verifying the details your money will be transferred to your bank account within 7 days. The account holders name should match with the name that is on the Invoice.

The money-back guarantee is only eligible for orders placed on our website www.ateen.co.in with the customer purchase only. Products bought on any online marketplace, or any other person without invoice and after the 35 days from the billing of your product will not be covered under the money-back guarantee.

Compensation Plan Detail (USA)

• USA Income & Product Claims Guidelines
• Social Media Guidelines
• Ateen Fleuresse Product Guidelines

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